Promoting inclusive and effective communication skills

In our #international #communication #skills #workshops we often talk about the importance of taking time to learn a person's name. It might sound like basic advice but using a person’s name is a key starting point to creating an #inclusive #environment in the #workplace. It increases a person's feeling of #well-being and #sense of #belonging. Asking how to #pronounce a colleague's name can feel awkward. But not knowing how to say it properly may mean that you avoid #interact

The best #group #dynamics come when there is the right balance of #skills and #personalities but when you add #language #abilities, academic experiences and a wide range of #cultures to the mix, these aren't always easy to achieve. That's why it's essential to use the right #ice #breakers to create a relaxed and# inclusive learning environment right from the start. Before you introduce your ice breaker, consider why you're doing it. Is it to wake everybody up or do you want t

We now have ownership of our book, our marketing and our royalties. It's been a steep learning curve but we've learnt essential new skills