The phone rings at work and you have to answer it. How does it make you feel? This question comes up a lot in our workshops with home and international nurses, particularly in sessions focused on healthcare communication skills and training for internationally diverse NHS teams. Answering the phone in a workplace that is often noisy and busy can be stressful for anybody. But if you’re working in a second or third language, receiving phone calls can be particularly challenging

Time is precious - which is why your #work #emails need to be concise and to the point. This is even more important when you are writing...

Children don't always have it easy learning a second language